SKK mobile phoenix tablet to many atemps

Hi guys.. i know you can help me.i only joined this forums just to fixed my problem. i bought my SKK mobile phoenix last month but i accidentally attemp many partterns. i asked some of my friends about it,but they dont have good answers on my problem. so i search on google for answers. thats way im here now asking for help on how to hard reset my device. i tried long press power button together with volume+,and yes factory setting pops up,but the problem is i dont see factory reset or hard reset on it. please please help me guyss….

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